How to be a good manager?
Management is primarily about connecting with the people in your team. How to effectively manage a team? Of course, general knowledge. What are the qualities of a quality manager? How should a manager behave? What are his habits? What are the managerial skills and qualities? A manager needs to be able to lead people, inspire, motivate, meet deadlines, solve problems, manage himself and his team, and sometimes go beyond normal responsibilities. Here are some basic rules to help you develop the management skills that are really important.
Body language – a good manager
Whether you like it or not, your body says something about you even when you are silent. Here’s how to express an attitude worthy of a manager and leader.
Stand upright. Holding your shoulders back and standing upright to your full height gives you an atmosphere of self-confidence.
Put your hands out of your pockets. If you have your hands in your pockets during the conversation, this may be considered a sign that you have something to hide or that you are indifferent to the conversation.
Stand with your arms crossed behind your back. This will help you adjust your posture and leave your hands free.
Maintain eye contact. Always look the people you talk to right in the eye. It shows that you are interested and at the same time arouse a feeling of trust.
Sit upright. Even if you are meeting at 8 am and you feel tired, it is important to sit upright in a chair. The crouching means that you are not interested in the conversation.
Sit opposite the person you are talking to. You will pay your respects.
Shake hands firmly. For many, a handshake reflects a personality. You don’t want to be insecure or arrogant, so make sure your handshake is professional and confident.
Look your best. You don’t have to be a perfect model every day, but you should be appropriately and neatly dressed. Clothing can have a big impact on how you are perceived.
Walk with confidence. Keep your head up and take appropriate steps.
Meeting deadlines – a good manager
No one is happy if your team rushes to finish the project at the last minute. Follow these tips and deadlines will be less stressful for everyone.
Promise only what you can realistically keep. Don’t set deadlines that you can’t meet. If you promise only what you can fulfill, you will complete the projects on time.
Set clear goals. Once you know what you need to achieve, it will help you know how and when to do it. Put the goals on paper and make sure everyone in your team knows about them.
Organize by. Many of your employees will have unique strengths and training that can make them very useful in some projects. As a manager, you should know about them. Choose a team that has the right skills to complete the project.
Delegate tasks. Divide the work among your employees so that no one is overwhelmed with responsibilities but at the same time so that the project runs smoothly.
Create milestones. Creating milestones for you and your team will help you track progress and also give you a sense of accomplishment when you reach each milestone.
Keep communication open. Keep everyone on the team informed, which is the key to successfully completing a project on time.
Do things for the first time. Planning for the future will help prevent the delivery of a poor quality product. Reworking something for a client costs you money and in the future it may cost you more business opportunities.
Keep track. Organizing will help you not to waste time and search for important documents and information.
Clear expectations. Manage your team so that each member of the team knows what their specific tasks are. This will save you time and prevent tasks from being overlooked.
Make a plan. Compile your goals and milestones into a comprehensive plan. This will ensure that you meet deadlines and that your employees are clear on how and when things should be completed.
Getting along with employees – a good manager
A happy office is productive. Everyone will be happier if you follow these simple rules.
Do not force your employees to come to work on days off or on vacation. One way to make sure employees don’t hate you is to disrupt their personal space with a job that doesn’t burn. If you do not have something that needs to be completed, let your free time remain free.
Don’t have favorites. Favorites can take your judgment and influence your leadership skills. Treat all employees the same.
Praise me for a reason. Don’t brag about foreign feathers.
Avoid micro-management. Even if monitoring the work of your employees is OK, do not always look over their shoulder.
Never talk about employee personal matters with your colleagues. These gossip will always come back to you and you will look unprofessional.
Do not hinder your employees at work. If your employees do their job, don’t stress about how it was done. Even if you do it differently, leave the freedom to your employees and it is good for employees to use their best judgment.
Don’t try to catch deadlines. You certainly don’t want you or your employees to spend all your time in the office.
Keep your promises. Unless there is a catastrophic event, always keep your promises, especially regarding salary and other benefits.
Let work be about work. Do not ask employees to handle your personal belongings. Take care of your things yourself or hire an assistant.
Appreciate the hard work. Make sure your employees feel rewarded for the work they do. Employees will be willing to make an extra effort if they know that someone will notice and feel appreciated.
Motivate. Sometimes employees need encouragement.
Manage yourself and your time – a good manager
Being a good manager is not just about managing others, it’s also about managing your own performance.
Be accessible. Do not close in the office for the whole day – go out among the staff. Let them know that they can come to you with their problems and affairs.
Be open to constructive criticism. It may not always be what you want to hear, but listening to constructive criticism gives you a chance to learn from your mistakes.
Be responsible. To lead, you need to be able to take responsibility for the mistakes of everyone you manage, not just your own.
Know that there is always room for improvement. No matter how good you think you are, there can always be something improved in your work. Always be willing to learn.
Improve your skills. Learning is a lifelong process. You are never too old for a training course or for asking your colleague.
Explain simply. Don’t use complicated terms or technical jargon just to sound wise or want to impress. Your employees will understand better if you explain simply and clearly what you need.
Teach rather than show. You can be a manager but you don’t have to be domineering. You will be more successful if your requests are tactfully delivered.
Engage your employees in planning. Don’t keep your job top secret, let your employees know what’s going on and how they’re expected to contribute.
Get to know the work of your subordinates. You do not want to be caught with insufficient knowledge of their workload.
Be flexible. It’s nice to be tough on what you expect, but allow flexibility in how it’s achieved.
Get regular feedback. Your employees and supervisors can provide you with valuable feedback on how to improve your performance. Take advantage of it.
Know your limits. You can’t be everywhere and do everything at once. Know your time limits and say no to things you can’t do.
Increase productivity – a good manager
Making the best use of your day can be difficult with a busy schedule. You can use these tips to maximize the potential of your time.
Get the most out of negotiations. Be organized and ready for meetings to increase your efficiency and save time.
Focus your energy on the essentials. Don’t let trivial things take time out of important things.
Identify the cannibals of time. Everyone has some little things that make their attention worse. Find out what these are and work to remove them.
Be precise. Going on time is important. Never let people wait for you before a meeting or negotiation if you can influence it.
Reply to correspondence within a reasonable time. You don’t have to be stuck on your computer, but try to respond to emails within hours.
Do only what is necessary. There are times when doing a framework is okay, but on a daily basis it will prevent you from doing important things. Fulfill key responsibilities first, and if you have time, you can do other things.
Follow plans and routines. While they may not be the most interesting, plans and routines will help streamline and improve productivity.
Organize and manage your schedule. Use whatever tools and tools you have at your disposal to set daily priorities and keep track of everything you have to do in a day.
Plan more than you think you can do. While it sounds stressful, it can be a great motivator. If you manage to do everything you will feel a great sense of satisfaction.
Sometimes come to work earlier. Sometimes an uninterrupted half hour in an empty office can help you do key things or allow you to plan your day before something interrupts you.
Stress is sometimes good. While too much stress is bad, a little stress will motivate you. It will improve your attention and sharpen your perception.
Unpopular tasks first. Do the longest and most unpopular tasks first. After that, everything will be just a walk through the rose garden.
Managing finances and resources – a good manager
Whether you are a business owner or a manager, an overview of finances is essential to success.
Set a realistic budget. While it’s good to be optimistic, don’t plan to spend more than you can afford. Remember to prepare well for emergencies.
Save costs where you need it most. Do not save due to presence. Make sure your savings pay off in the long run. A compromise in quality can cost you repairs and replacements later.
Spend only when necessary. Do not change when you do not need. Every bit you save means a profit.
Find alternative sources of funding. Sometimes even successful businesses need help. Business loans and investors can help you in difficult times.
Follow your contracts. Not only will you gain the respect of your clients, but you will also avoid legal problems that can cost you a lot of money.
Compensate employees well. Employees deserve to be rewarded for hard work. If you rate them well, they will be more productive and satisfied.
Learn to do more with less. Quality is much more important than quantity.
Invest in quality technology. This does not mean the latest technology, but what your office needs for efficient work.
Update as needed. Using outdated equipment and programs can really slow down your work. Update when it is important so that you do not lag behind the competition.
Don’t waste. Every sheet of paper, paper clip and pen costs something in your budget. Use materials wisely and do not waste them in a hurry or carelessness.
Communication with clients – a good manager
Whether you are the owner or the manager working on the project, one thing remains the same: the client has a dominant voice in decision-making. Learn to communicate with them effectively and you will be a good example for the people you manage.
Remember that the customer is the master. At the end of the day, it is your job to make the customer happy. Act accordingly.
Distinguish your products. Don’t get lost in a sea of products and services, make sure you excel at something.
Keep regular customers as you look for new ones. Even if you always need new customers, it is very important to maintain relationships with regular customers.
Create effective communication channels. Make sure clients can contact you quickly and easily if they have comments or a problem.
Keep information from customers. They will help you make your customers feel good when you remember their birthdays or anniversaries.
Segment your customers. Not all customers are the same. Divide your customers into groups. This will allow you to provide services that meet the unique needs of each customer.
Provide effective after-sales services. Do not allow the contact to cool after the project is completed. Make sure the client is satisfied.
Listen carefully. Pay attention to how you can help the client, it will help you exactly meet his needs.
Don’t be afraid to say you don’t know. It’s okay if you don’t know the answer to every question. It is better to say that you do not know and contact the customer back how to argue and bluff.
Keep up with change – a good manager
There is no way to stop the ever-changing world, so follow these tips to stay ahead.
Don’t be afraid of change. You can’t stop the development of a market economy, trends or technologies, so learn to keep up with the times.
Adopt a predictive style of management. Anticipate problems and plan how to handle crisis situations.
Test your plans. Waiting for a disaster is a dangerous way to find out if your contingency plans are working. Test them from time to time to make sure they are relevant.
Identify the positives. Even the most negative changes can have some positive aspects. Identifying them and using them will help you to adapt less painfully.
Adapt quickly. Learn how to quickly adapt to change and immediately adjust the plan as the situation requires.
Keep an eye out for external factors. Your business is affected by external factors.
Support research and development. Encourage innovation and creativity to keep up with demand and new and better products.
Watch the competition. Keep an eye on the competition and adapt quickly.
Problem solving – a good manager
Whether the problems are internal or external, if you can’t handle them, can cause a nightmare of your managerial responsibilities. Here’s how to handle them.
Become an employee. If other departments or managers have hit hard on your employees, defend them.
Repair what’s wrong. Don’t waste time blaming. Solve the problems first, then focus on the response.
Control your emotions. Don’t let anger or disappointment affect problem solving. If you are emotionally involved, first cool down or push the solution to a disinterested person.
Learn when to intervene. Some problems will be solved if you let them go, but sometimes you have to step in and take control of the situation.
Confess. If you make a mistake, admit it. Instead of gossiping, it gives you more time to solve the problem.
Get to know the facts. Before you start judging, make sure you know the whole story. Listen to employees and avoid questioning integrity without having all the information.
Rise above the crisis. Get rid of the problem. You will think clearer and make better decisions.
Don’t ignore problems. From a small problem to a big one.
Try depersonalizing issues. Let the employees know that the problem is not with them but with what they have done.
Go beyond – a good manager
Managing people is not just about finishing work. If you want to be a really good manager, sometimes you need to go beyond what the job requires.
Follow the example. You can talk as long as your mouth doesn’t fall off, but the best way to lead is by example.
Don’t be afraid to get dirty. Sometimes it is necessary to show employees that no one is above dirty jobs.
Gain trust. Management will be much easier if employees respect the rules and boundaries and trust your management.
Be empathetic to personal issues. What happens outside of work has a big impact on the quality of work. Be sensitive if employees have personal issues that affect their concentration.
Be a unique manager. Each position requires something different. Don’t try to copy other managers, be unique.
Remember ethics in particular. Be honest and reliable in all business and personal relationships.
Look for new ideas. You never know where the next inspiration will come from.
Get to know your employees. Learn more than just their names. Get to know their family background, interests and things they don’t like. You will be more likeable.